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Refund

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Active Member
Mikhail D Member Since: Feb 26, 2020
1 of 2

Hi, all!

 

I returned the money to the client. But the client did not receive this amount. Where is the money coming back? Paypal or balance upwork?

 

For more than a month we can’t find this money ((((

Help please.

 

**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Mikhail,

 

The refund is automatically credited back to the billing method. Please let your client know to reach out so that we can assist them further and issue a trace for the transaction.

 

Thank you.

~ Aleksandar
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