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nizamrahim
Community Member

Refunding Client: Discrepancy in current balance and amount to be refunded

I want to give full refund to a client but my balance was short by a few cents compared to 'Your Balance Will be Debited' amount. Honestly I did not make any withdrawal at all from the amount recevied from the client hence not sure why there was minor discrepancy. Kindly see attached snapshot. Appreciate any advice.

 

Thank you

 

 

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nizam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your refund. Thank you.

~ Goran
Upwork

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1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nizam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your refund. Thank you.

~ Goran
Upwork
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