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marzfuentz
Member

Refunding a Client

Hi Upworkers,

 

I would like to ask, if I would give a client a refund, would this action affects my JSS? My contract to that client is hourly. Hope someone answers and thanks!

3 REPLIES 3
lysis10
Member

It depends on the private feedback that they give you.

The contract is still ongoing. Would this still affects my JSS?

If it's active, then it works positively for you. At some point if it goes dead and it's left open, then it works against you but upwork doesn't say how long the time frame is before it hurts you.

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