Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Refunding a part of approved budget in the Escrow.. affects JJS?

hajvanho
Ace Contributor
Nikola R Member Since: Sep 13, 2017
1 of 17

Hello to you all!

I can not remember if I read about this somewhere or was it just my imagination.. anyways the situation goes as follows:

- Had a job with a client and then he/she decides to send me a small bonus.
- Client accidentally sends the bonus two times.
- In the mean-time client also sends an offer for another job that has milestone funded.
- I agree with the client that we can just deduct the bonus from the budget of the new job to compensate for the small error.
- I approve the reduction of the money in the Escrow.

Does this situation influence JSS?

I looked around a bit, but I could not find the answer or I just can not see it because my head is pulsating from the recent cold I have Smiley Indifferent

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
BEST ANSWER
2 of 17

No, partial refunds of escrow do not affect JSS.

View solution in original post

hajvanho
Ace Contributor
Nikola R Member Since: Sep 13, 2017
3 of 17

Oh, okay, that is good.. good. haha

Thank you for the quick answer! I was already wondering if I did a mistake on my part since we would easily sort out the things with the next job.

Could you please help me out with one more thing?

It is regarding an invite that I got from someone claiming to be "Upwork Talent Specialist". I checked for the profile by the name of the person signed at the bottom.. and saw "Private Talent Cloud" listed on the side.

What exactly can I make of this? Smiley Happy

The only similar thing I encounter earlier is a manager that handled the job organization/communication with the freelancer instead of the client. Is this the same thing? And is it really official from the Upwork`s side?

cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
4 of 17

Hello Nikola,

 

Please click here to learn more about the things that may affect your JSS. Thank you


Untitled
hajvanho
Ace Contributor
Nikola R Member Since: Sep 13, 2017
5 of 17

Thank you Ryan, but Tiffany was faster! haha

Since you did send that link, I would like to ask you a question.. not to spam the board with all of my topics at once.

One of my contracts is still open/paused/suspended - Refer to these two topics:
- Is the contract paused or suspended?
- Client does not want to end the contract/Keeps asking for free work

Sooo.. will that contract remain open indefinitely? Because I am pretty sure that 3 months have passed since:
- The contract started
- The 2 weeks for escrow funds to be released after I had submitted milestone
- The report towards the client

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 17

@Nikola R wrote:


One of my contracts is still open/paused/suspended - Refer to these two topics:
- Is the contract paused or suspended?
- Client does not want to end the contract/Keeps asking for free work

Sooo.. will that contract remain open indefinitely?


 If the client has abandoned ship just end the contract yourself. Contracts with suspended clients are excluded from your JSS.

hajvanho
Ace Contributor
Nikola R Member Since: Sep 13, 2017
7 of 17

If I only knew if the client is actually suspended haha
The only information offered by UpWork was that client has an issue with his/her account.

Anyways, I was keeping up with that advice you gave me, to wait a bit longer... to some extent because I also wanted to see what happens after 3 months have passed Smiley Very Happy

But! But.. 3 months did pass and nothing happened, hence the question - What the heck UpWork? Smiley Very Happy

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 17

@Nikola R wrote:

If I only knew if the client is actually suspended haha
The only information offered by UpWork was that client has an issue with his/her account.


 Go to your Contracts. Click on the contract.

 

Does it say

unverified.jpg?

If yes, the client is (currently) suspended.

hajvanho
Ace Contributor
Nikola R Member Since: Sep 13, 2017
9 of 17

Nope. It does not say anywhere that the payment method is unverified, it is still just that it is "suspended" and that Upwork is investigating an issue. The original job posting also confirms to me that client`s payment method is verified with that little green check mark icon on the side haha

I have attached screenshot from the contract with all the relevant information hidden :-)

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
10 of 17

Just close the contract and be done with it. It won't do you any good hanging there forever.....

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS