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Refunding the money issue

umairahmed176
Active

Hi

 

There is a client who I am working with. I worked with him for almost 2 months and I delivered him the results. Its an hourly project. After 2 months, he is saying he is not happy with the work and needs full refund of his money which is $800.

 

Now he is threatening me. If Upwork has given them time to review for 10 days then they file a dispute but after 2 months it doesnt make any sense

 

I need help on how to handle this

 

 

1 REPLY 1
vladag
Community Manager
Community Manager

Hi Umair,

 

I see your client paused your Hourly contract and you're communicating about the problem related to it. If you can't resolve the misunderstanding directly, feel free to check in with Customer Support and our team will assist you further.

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