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Regarding 30 free connects for Rising Talent

Active Member
Manish K Member Since: Dec 9, 2015
1 of 140



I got Rising Talent badge 2 days ago and after that I received an email stating that I will receive 30 free connects as I have been enrolled into Rising Talent program by Upwork team but I haven't received these additional connects till now.


Does anyone has any information that when will I receive these additional free connects?




Valeria K Moderator Member Since: Mar 6, 2014
2 of 140

Hi Manish,


I have checked and it looks like 30 connects have already been credited to your account. You should be able to check it as well in your Connects History in Settings.

~ Valeria
Active Member
Francis Meynard P Member Since: Dec 18, 2015
3 of 140

Hi Valeria, I have the same situation with him. I got the Rising Talent badge 2 days ago and received the email, but when I looked at my available connects, the 30 free connects are not yet credited. Please check. Thanks!

Community Guru
Scott B Member Since: Nov 20, 2015
4 of 140

Just click on the customer service chat and tell them.  I had the same thing occur a while ago and they took care of it.  Would be easier and quicker than waiting for someone to read your post here.

Active Member
Mudassar S Member Since: Aug 20, 2018
5 of 140


    that is another issue, a freelancer with basic profile, can not chat with customer service.

Community Guru
Jo-An B Member Since: Aug 2, 2016
6 of 140

Hi Mudassar and Aleksandar,

It may take up to 48 hours for the connects to be credited after you received the Rising Talent badge. Thanks!

~ Jo-An

Active Member
Aleksandar C Member Since: Aug 25, 2018
7 of 140

Hi Jo-An B,

I got the upgrade notification about 3 days ago (August 23rd), that's why I wanted some inside info.

Joanne Marie P Moderator Member Since: Nov 26, 2017
8 of 140

Hi Aleksandar, 


We have manually added your 30 free connects. You may log in to your account and check. Thank you!

Active Member
Mudassar S Member Since: Aug 20, 2018
9 of 140


    Could you please do it for me as I still did not got the bonus connects after more than 48 hours.


Goran V Moderator Member Since: Mar 24, 2017
10 of 140

Hi Mudassar,

Im sorry about the delay with this, our team has manually awarded your 30 connects on your profile. Thank you.