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aca249a6
Community Member

Regarding the refound remaining amount in the escrow

Sir, I was working on a project (Fixed job). We have created a milestone of 1200 USD. I have started the job and completed one part of the 300 USD. Due to some reasons, the client doesn't want to continue with the project and I have completed one part and got paid too. Now, the client requested a refund and I have to refund the remaining amount of 900 USD out of 1200 USD. How Can I refund the remaining amount I haven't billed yet? 

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Tajwar,

 

Since the funds are in Escrow you will need to authorize that they are returned to the client with a refund. For more information on how Escrow works check out this help article

 

~Andrea
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