May 19, 2020 02:33:27 AM by Ronald E
Upwork told me a payment to my local bank account was rejected, but when I ask the bank, they say they have no record of the transaction. Upwork already take 20% and other forms of payment are more expensive, so I'd really like to get paid through my local bank as I do by other clients worldwide. So how can I get evidence from Upwork that they tried to transfer to my account on around 13/14 May?
May 19, 2020 02:54:16 AM by Goran V
Hi Ronald,
I`m sorry about the inconvenience this had caused you. Just to confirm, your withdrawal was returned to your Upwork account. I would recommend withdrawing your funds again and if you experiencing any problems let me know here. If you have any additional questions, feel free to follow here as well. Thank you.
May 19, 2020 04:58:44 AM by Goran V
Hi Ronald,
I would recommend double checking your payment method and the details you`ve added before you`re withdrawing the funds again. Once you`re sure that you`ve added the correct account feel free to withdraw your funds. Thank you.
Feb 16, 2021 07:21:21 AM by Eshaan S
Feb 16, 2021 07:48:20 AM by Aleksandar D
Hi Eshaan,
I'm sorry to hear about that. One of our team members already reached out to you directly via this support ticket to assist you further.
Thank you.
Feb 18, 2021 06:39:45 AM by Eshaan S
May 25, 2023 11:43:45 AM by Aruneeta S
I have faced the same issue. My money went down from 18 dollars to 15 . Because of the platform fee. The money is getting rejected everytime.
May 13, 2024 02:05:24 AM by Md Shikh I
I have faced the same issue. My money went down from 1.99 dollars to 1 . Because of the platform fee. I have added all deatils of local bank but the payment is rejected by the bank. What should i do?
Jan 4, 2023 05:48:30 AM by Annie Jane B
Hi Amna,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Mar 31, 2023 01:17:16 PM by Frida F
I have tried withdrawing the money three times and it has failed. The withdrawal was returned to my Upwork account but charges per Direct to Local Bank withdrawal don't.
Mar 31, 2023 03:05:05 PM by Arjay M
Hi Frida,
I'm sorry to learn that you're having difficulties applying funds to your Local Bank. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here and coordinate with the team once your case is fully reviewed.
Jun 14, 2023 07:28:34 PM Edited Jun 14, 2023 08:38:00 PM by Pradeep H
hello , I I exactly have the same problem, i tried to withdrawing the money and it has failed. The withdrawal was returned to my Upwork account , i will send you a screenshot.
**Edited for Community Guidelines**
Jun 14, 2023 09:00:51 PM by Pradeep H
Hi Hiichan,
Thank you for your message. I checked your account and noticed that the funds were returned due to incorrect or invalid bank details. Could you please check and add the payment method again?
Thank you,
Pradeep
Apr 7, 2023 05:29:55 PM by Arjay M
You're always welcome Frida,
It's great to hear that you already received your payment. Don't hesitate to reach out if you need further assistance with your account and if you have some general questions about using Upwork or are looking for advice, feel free to post here in the Community.
Aug 13, 2023 01:05:19 AM by Mujuzi M
Hey my payment is getting rejected when ever I try withdrawing, iam using PayPal and everything is set well,it's really annoying
Aug 13, 2023 12:50:18 PM by Annie Jane B
Hi Mujuzi,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Nov 15, 2023 11:37:19 AM by Areeba S
I'm facing the same issue.. my payment got rejected twice. please help
Nov 15, 2023 03:44:10 PM by Arjay M
Hi Areeba,
I'm sorry to learn that you're having difficulties receiving your payments. I've shared your concern with our support team and raised a ticket to give your case the attention it deserves. One of the members will contact you on this page with further assistance once your account is thoroughly reviewed. Thank you!
Nov 21, 2023 02:52:03 AM by Felia Restu A
I exactly have the same problem, i tried to withdrawing the money (direct transfer to local bank) and it got rejected. The withdrawal was returned to my Upwork account
Nov 21, 2023 05:53:47 AM by Annie Jane B
Hi Felia,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.