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elfarahati_jusuf
Community Member

Rejected payment

Hello!

 

I have a problem with withdrwawing money from my Upwork account. I have set the billing method (PayPal), confirmed the card on PayPal account, verified my Upwork account, and still I am not able to withdraw money from Upwork account to my PayPal account.

 

Firstly, I recieved an "Payment Confirmation" mail, and after few minutes I recieved "Your payment has been rejected" mail, and money was returned to my Upwork account.

 

Any idea?

 

Thank you in advance.

 

Jusuf

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jusuf,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with withdrawing your funds. Thank you.

~ Goran
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