Remaining amount

ac2be638 · ‎09-18-2021

The client agreed to hire me for milestones 300, 300, 300, and 100 (1000 total) but they only paid for each partial milestone: 100, 100, 300 and 100 (600 total). They still have to pay 400 to me and I don't see any automatic mode to claim the rest. I had to use the extra milestone for 400 with a message to client. I am very confused about this situation

martina_plaschka · ‎09-18-2021

Hong Diep L wrote:
The client agreed to hire me for milestones 300, 300, 300, and 100 (1000 total) but they only paid for each partial milestone: 100, 100, 300 and 100 (600 total). They still have to pay 400 to me and I don't see any automatic mode to claim the rest. I had to use the extra milestone for 400 with a message to client. I am very confused about this situation

It sounds like the client didn't activate the next milestone. That is not something you can do at your end. Talk to the client and ask him to do that. If they don't respond, you are out that money.

ac2be638 · ‎09-20-2021

Thank you for your answer.
But if this is the case I can't do anything, then the contract between us is meaningless. upwork doesn't do anything to protect the rights of freelancers? they-Upwork take a high amount from our income. The tenants can freely change the amount they have to pay after getting enough work and the freelancer after having worked hard, incurs the % that the upwork takes away unprotected and loses their salary. I don’t understand !
Was there anyone in the same case as mine?
( Sorry that I’m not good in english)

petra_r · ‎09-20-2021

Hong Diep L wrote:
I don’t understand !

All you had to do was ask the client after the first milestone was not paid in full to do so, and then to activate and fund the next milestone in full.

If you had done that, this wouldn't have happened.

It is your job to check the milestones are fully funded, and it is your job not make sure you submit work only against fully funded milestones.

This isn't Upwork's fault....

prestonhunter · ‎09-20-2021

re: "Was there anyone in the same case as mine?"

Thousands of freelancers have made a similar mistake.

But don't worry. They usually only make that mistake once.

ac2be638 · ‎09-20-2021

Your reply has comforted me that I'm not the only "fool".

wlyonsatl · ‎09-20-2021

There are some things about how Upwork works that may not be apparent when you first start working here.

Beginning - or even completing - work on a milestone that is not fully funded by the client is a common new freelancer mistake, as pointed out by Preston. No funding = no work.

And don't begin work on any milestone until the full amount of all previous milestones has been fully funded and released to you by either the client or Upwork (automatically 14 after you submit the milestone's work using the project's "Submit" button).

Good luck!

martina_plaschka · ‎09-20-2021

If you don't get paid, upwork does not get a fee. It is in upwork's best interest that you get paid. Only you can make sure of that by using upwork correctly.

ac2be638 · ‎09-20-2021

Thank you all. Hope that I’m lucky because at last, client replied me. He wrote that will pay me the rest. Now he is too busy so I have to wait. It’s very good for me receiving words from client, I bealive that I’ve worked for a nice & kind person.
By the way thank you all again for giving me comments of experience. Best wishes.

petra_r · ‎09-20-2021

Hong Diep L wrote:
Hope that I’m lucky because at last, client replied me. He wrote that will pay me the rest. Now he is too busy so I have to wait

That's a lame excuse. It takes all of 30 to 60 Seconds and if he intended to, he should have paid you BEFORE writing to you to claim that he is "too busy" to do what he should have done from the start.... It takes less time to pay than it does to make up some story about being too busy...

Hong Diep L wrote:
I bealive that I’ve worked for a nice & kind person.

A nice and kind person would have paid you by now.

ac2be638 · ‎09-20-2021

In truth he didn’t wrote “too busy” , exactly he wrote “I will pay you . I’m on set so please give me a little time”. I found on internet that “on set” mean “ taking place during or relating to the rehearsing of a play or the making of a film“. So hope that I can bealive his words.
Why I got his reply, before that I’ve written a long message to him and at the end I wrote: “ If you are in troubles of fund or still not have time to complet paying the rest amount for me, let me know, I'm not a hard person. At least please contact for me to know that you are ok and I've worked for a kind person”
I do hope that today’s young people still behave with kindness like our older generation

petra_r · ‎09-20-2021

Hong Diep L wrote:
In truth he didn’t wrote “too busy” , exactly he wrote “I will pay you . I’m on set so please give me a little time”.

Nonsense. On Upwork it is all so conveniently automated. Your client could have paid you with a very few clicks regardless of where he was.

If he can write to you he can pay you. Yet he didn't.

ac2be638 · ‎09-20-2021

If it’ll be as you wrote, maybe he is in some trouble of fund. It’s not good but I have to accept and it’s ok. Hope that in next jobs with other clients I don’t have to use this experience when working, so sad!

petra_r · ‎09-20-2021

Hong Diep L wrote:
Hope that in next jobs with other clients I don’t have to use this experience when working.

Just make sure that milestones are funded before you hand over work. Then this can't happen again.