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Removal of recommendation rate given by client

nasir-tuqeer
Active Member
Nasir T Member Since: Jan 6, 2020
1 of 9

Hi all. My client was new to upwork. I have done his job seccussfully. He was very much satisfied. He gave me 5 star rating in all but he was not aware of 'Recommendatoin to other'. So my JSS count the recommendation as '0' and it drop my JSS. So if I remove that feedback. It will also remove the recommendation ?

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
BEST ANSWER
2 of 9

Nothing can be done about it. Private feedback is a one-shot deal. Just move on.

 

eta: oh my bad, you are TR. You can use the TR perk to remove it.

View solution in original post

nasir-tuqeer
Active Member
Nasir T Member Since: Jan 6, 2020
3 of 9

somewhere I read that it will only remove the public feedback means only the comment and rating given by client but not the private feedback like recommendation. I want remove the recommendation because he just did not given the recommendation by mistake. 

 

nasir-tuqeer
Active Member
Nasir T Member Since: Jan 6, 2020
4 of 9

If I remove, It will also remove the recommendation given by him?

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
5 of 9

Yes, it's all taken out of the calculation.

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
6 of 9

Is that even possible? I am pretty sure that when I close a job, I'm forced to answer that question.

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
7 of 9

Tiffany S wrote:

Is that even possible? I am pretty sure that when I close a job, I'm forced to answer that question.


lol it's not. I'm guessing this is an example of freelancer harassing the client so they just say whatever to get them to go away. lol  But he's TR so he can have it removed anyway. He's at 91% so I think a 1 star would have dropped him to below 90%, so the client was probably not too happy and rated him maybe like a 6. Either the freelancer is lying in their post or the client lied to get him to go away.

abinadab-agbo
Community Guru
Abinadab A Member Since: Sep 26, 2016
8 of 9
Nasir, just FYI, the clients who would recommend you stat doesn't update after every contract.
It updates after a certain unknown number of contracts have been completed.
So you can't really know for sure exactly what contract caused the stat to drop or stay the same.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
9 of 9

Hi Nasir, 

To add to what Jennifer has shared, you may want to refer to this help article for more information about the Top Rated Feedback Removal Perk. 


~ Avery
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