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Remove a feedback

rekanaomi
Active Member

I just requested for the firts time a review to be removed from my profile. I'm top rated. Does anyone know how long it will take until it is removed?

Thanks so much

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lysis10
Community Guru

Last time for me it took like 20 mins. Time before that, it took less than a day.

 

As long as they get it before the next JSS run, it's fine.

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lysis10
Community Guru

Last time for me it took like 20 mins. Time before that, it took less than a day.

 

As long as they get it before the next JSS run, it's fine.

View solution in original post

Will they send me a confirmation e-mail ? I e-mailed freelancer success...that's the correct way to remove feedback right?


Reka Naomi S wrote:

Will they send me a confirmation e-mail ? I e-mailed freelancer success...that's the correct way to remove feedback right?


Yes, they open a trouble ticket and reply to you. I believe they confirm with you before they do it, but can't remember now. And yep, you email that address with the contract link and the type of removal you want (remove it all or just remove from JSS) and that's it.

Thanks so much ! x

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