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Vishal's avatar
Vishal S Community Member

Remove feedback from your JSS calculation AND profile

Hi,
 can anyone help me?
I need to know what it means to remove feedback from your JSS calculation AND profile here on Upwork when we request to Remove Feedback from JSS 
Regards
V

6 REPLIES 6
Nikola's avatar
Nikola S Retiring Moderator

Hi Vishal,

 

I would be happy to help. As a Top Rated or Top Rated Plus freelancer, your hard work has earned you the benefit of more control over your profile. This means that you can occasionally request the removal of client feedback. You have two options for removing feedback

 

  • Remove feedback only from your Job Success Score calculation (the public score and comment will remain visible on your profile).
  • Remove from your Job Success Score and from your profile (the public score will be hidden and the comment will be replaced by, "This feedback has been removed.").

 

You can find more information in this help article. Let us know if you have further questions. 

~ Nikola
Avi's avatar
Avi G Community Member

Hi Nikola S
I want to remove the feedback from profile and JSS Calculation for  Contract ID: 36186044
Please do the needful 
Thanks

Nikola's avatar
Nikola S Retiring Moderator

Hi Avi,

 

I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.

~ Nikola
Vishal's avatar
Vishal S Community Member

thanks 

Will's avatar
Will L Community Member

Nikola,

 

Is it still Upwork's policy that if a Top Rated freelancer removes a client's feedback that client can also remove the freelancer's feedback for the client?

Will's avatar
Will L Community Member

Nikola,

 

Can you please let us know what the current Upwork policy is in this regards?

 

Thanks in advance.