Remove my client account

[hebaabuelrous]

Hello,

How can I remove my client account as I don't use it, I want to keep working as a freelancer and I am afraid keeping my client account may affect me in receiving invitations?

Best regards,

Heba A.

[dataextract]

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Heba A wrote:

I am afraid keeping my client account may affect me in receiving invitations?

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How?

[hebaabuelrous]

When clients post a job, some click on "freelancer only'', Won't that affect me if I have two accounts?

[dataextract]

I think it is the option for agencies & freelancers. Not at all related with client account. 

[BojanS]

Hi Heba,

Your Client part of the account was closed as per your request.

Thank you!

[hebaabuelrous]

Thank you

[angelea928]

 Hello Bojan,

I have the same problem. Can you remove my client account too, BlessyMe is the name of the account? I will just stay as a freelancer. Thank you. 

[AleksandarD]

Hi Lea,

Your client profile has been closed as per your request. Let us know if you need further assistance.

Thank you.

[angelea928]

Thank you for taking action regarding my request.

God bless! Keep safe.

[e851168f]

Hello. Can you remove my client account? I am new to upwork, I register it the wrong way, should be freelancer. And I want to remove my client's account and keep the freelancer's account. Can you help me please? Thank you.

[NikolaS]

Hi Arlene,

Thank you for reaching out to us. I closed your Client account as per your request. 

[b362a549]

I also have multiple client accounts that have been mistakenly opened with the same email address and the same name. I'm afraid that if there is a bug in your system and I close one it will close the main one too and remove all my job posting history that I need. Is there a way to solve this problem?

**Edited for Community Guidelines**

[g_vasilevski]

Hi Andre,

Could you please confirm which account you would like to keep? You can refer to your accounts as numbers: 1, 2, 3 etc. And let me know which one from the drop down menu you would like to be left open. Thank you.

[b362a549]

I would like to keep accounts 1, 2 and 3 in the list
That is namely
**Edited for Community Guidelines**

Please ensure the **Edited for Community Guidelines** client that is kept is the one with all the job postings (if you are able to see this information)
In my drop down list, it’s the third one down after **Edited for Community Guidelines**

[g_vasilevski]

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

[b362a549]

Great thank you

[gilbert-phyllis]

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Goran V wrote:

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

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Are clients allowed to have multiple accounts?!?!

[petra_r]

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Phyllis G wrote:

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Goran V wrote:

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

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Are clients allowed to have multiple accounts?!?!

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Under the same account, yes. As stand-alone accounts, no.

[gilbert-phyllis]

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Petra R wrote:

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Phyllis G wrote:

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Goran V wrote:

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

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Are clients allowed to have multiple accounts?!?!

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Under the same account, yes. As stand-alone accounts, no.

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In that case, when I look at a client's history (other open jobs, feedback history, etc.) am I seeing all of their history across all their accounts, or only what is associated with the account used to post that job I'm considering?

[petra_r]

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Phyllis G wrote:

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Petra R wrote:

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Phyllis G wrote:

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Goran V wrote:

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

---

Are clients allowed to have multiple accounts?!?!

---

Under the same account, yes. As stand-alone accounts, no.

---

In that case, when I look at a client's history (other open jobs, feedback history, etc.) am I seeing all of their history across all their accounts, or only what is associated with the account used to post that job I'm considering?

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I think (but am fuzzy on that) you see all the money paid, but only the contracts and feedback under that client account. But I may be mixing that up with Teams which has a similar effect. Sorry, not 100% sure.

[gilbert-phyllis]

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Petra R wrote:

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Phyllis G wrote:

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Petra R wrote:

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Phyllis G wrote:

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Goran V wrote:

Hi Andre,

Your accounts (with numbers 4 and 5) are now closed. If further help is needed, let me know. Thank you.

---

Are clients allowed to have multiple accounts?!?!

---

Under the same account, yes. As stand-alone accounts, no.

---

In that case, when I look at a client's history (other open jobs, feedback history, etc.) am I seeing all of their history across all their accounts, or only what is associated with the account used to post that job I'm considering?

---

I think (but am fuzzy on that) you see all the money paid, but only the contracts and feedback under that client account. But I may be mixing that up with Teams which has a similar effect. Sorry, not 100% sure.

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So, less transparency than I had assumed. I'd very much like to understand the rationale that drives letting clients have multiple accounts, especially if one effect is that a FL can't fully vet them before tying up with them.

[jimmiesner]

Hi,

I would also like my client account closed. Thank you for your help with this!

Jim Miesner

[BojanS]

Hi Jim,

Before we can assist you with closing your client account, please close all contracts currently active under it. Once you do, feel free to reach back to us and we'll gladly assist you accordingly.

Thank you!

[082b9750]

Hello, may I requestclosing my client account as well, please? I only like to have/retain my freelancer account please. Thank you

[PradeepH]

Hi Cath,

Thank you for your message. Your client account has been closed as requested by you.

Thank you,

Pradeep

[9483eff4]

Hello, may I request closing my Client account, please? I only want to keep my Freelancer account. Thank you!

[AndreaG]

Hi Justin,

You got it! Your client account has been closed as per your request.

[qureshirizwan]

Hi Upwork Team,

Can you please help in removing my client account. I just want to work as a freelancer.

Regards,

Rizwan

[LuiggiR]

Hi Rizwan,

Thanks for reaching out. Your client profile is now closed as requested.