Remove old skills and add new ones

[8b2b3908]

Hey there,

I have a problem with my profile, I need to update my skills but I'm not able to remove the old ones and add the new ones.

Can someone help me, please?

Thanks in Advance

Roberto

[AleksandarD]

Hi Roberto,

You should be able to update your skills. Are you receiving any errors while trying to do so? Could you please send us a screenshot so that we can take a look?

Thank you.

[8b2b3908]

No,no error, I just can’t select skills to remove
This is a screenshot but I don’t think can be helpful

l

[AndreaG]

Hi Roberto,

I tried but was not able to replicate the issue you're describing. You should be able to click on the pencil icon next to Skills in your profile and delete some of your skills before adding others.

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

Please let us know,

Thanks!

[8b2b3908]

Hi,

I logged in with a different browser and the pencil icon need the skill tabs was visible and I proceeded to remove and add new one.
Could you tell me why on my previous browser is not possible anymore?

Thanks in advance

[g_vasilevski]

Hi Roberto,

Could you confirm what browser did you used to update your skills and where did you experience the problem with the pencil icon? Thank you.

[8b2b3908]

I used chrome tu update the skills while on safari didn’t work

[g_vasilevski]

Hi Roberto,

If you try to change a skill now through Safari are you able to view the pencil icon? Can you share screenshots with me via PM (click on my name). Thank you.

[yuka1111]

It doesnt really have any edit button after I press "small circle with pen" mark. It just gets darker when I click on it, and nothing happens. How can I solce this?

[AleksandarD]

Hi Yuka,

You should be able to see a little 'X' button to remove the skill from the list as shown in this screenshot. As the button is not showing from your end, could you please try clearing your cache and cookies or using a different browser? If nothing of that helps, please let us know so that we can assist you further.

Edited to add: One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[gaya-har]

How can I remove skills? There is no delete tag option

[carloslobo28]

Yes, there is!

[AndreaG]

Hi Gaya,

You can edit your Skills by going to Find Work > Profile, scrolling down to the Skills section, and clicking on the pencil icon. To remove skills, delete the tags. 

Thanks!

[6dd1048f]

Hey Gaya,

I am having the same problem. The delete option didn't even appear. Did you find a solution?

[NikolaS]

Hi Oliver,

Could you please clear your cache and cookies or log in with another browser? After that please follow these steps. 

Go to Find Work > Profile, scroll down to the Skills section, and click on the pencil icon. To remove skills you can click on "x" sign in the right corner of every skill. Here is the screenshot for reference. 

If you are still experiencing the same issue please let us know so that we can assist you further. 

[andyhalamba]

Just in case it still might be helpful for someone, logging in using any other browser solved the issue (in my case Safari was not working as expected)

[deborah-kirby]

I am having the same issue. Have you found a solution?

[AleksandarD]

Hi Deborah,

I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further. In the meantime, I suggest trying out with a different browser and you should be able to remove skills.

Thank you.

[AveryO]

Hi Roberto, 

We investigated this further and can confirm that this is a known issue. A member of the Customer Support Team has reached out to you through an email support ticket to assist you further.