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Removed from Top Rated for Mysterious Reasons

tlbp
Community Guru
Tonya P Member Since: Nov 26, 2015
11 of 12

JSS resets on a regular schedule. So it is unlikely that the two events are related merely because of the timing of your notification. 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
12 of 12

Mark,

 

JSS can change not only based on the outcome of recent jobs but also because of older contracts falling off of the calculation. Additionally, inactive contracts, private feedback (including for contracts that don't show on your public Work History because no money was paid) and contracts without feedback can affect your JSS as well.

~ Valeria
Upwork
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