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Removing Feedback after Refund

thealexfitton
Active Member
Alex F Member Since: Jul 30, 2017
1 of 3

Hi everyone 

 

I wondered if someone may be able to help or point me in the right direction. 

 

A client has posted feedback to my profile and has outright lied. I responded to the feedback, then issued a refund. 

 

I was led to believe that issuing the refund (the full amount he has paid me on the milestone/contract) would remove the feedback from my profile. 

 

The number of jobs I have completed is showing as 6 on my profile (was 7 so I know this has been accounted for), but the feedback remains. 

 

Could someone please tell me how this feedback is removed. 

 

I have absolute and concrete evidence which shows he lied too! 

 

Thanks;

Alex

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

You simply need to wait a day or two for the change to be reflected on your profile page. The change is not instantaneous.

thealexfitton
Active Member
Alex F Member Since: Jul 30, 2017
3 of 3

Thanks for your reply, Preston. 

 

It's coming up on 48 hours since this was all refunded, so hopefully soon!

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