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3db60e22
Member

Reopen Accidentally Closed Account

I accidentally closed my freelancer account while trying to delete a freelancer profile. There is money in the account as I have not connected it to my bank so it's very important to me that I get the account back!

3 REPLIES 3
tinker_bell3
Moderator
Moderator

Hi Ellora,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
3db60e22
Member

It has now been 2 months and I have not been contacted about this issue. As I stated before there is money in the account from jobs that I have done which Upwork is now holding, which is actually against the law. Please contact me to resolve this issue.

Hi Ellora,

 

I'm sorry for any inconvenience this may have caused you. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi
Upwork
Learning Paths