Reopen Accidentally Closed Account

3db60e22 · ‎02-23-2022

I accidentally closed my freelancer account while trying to delete a freelancer profile. There is money in the account as I have not connected it to my bank so it's very important to me that I get the account back!

tinker_bell3 · ‎02-23-2022

Hi Ellora,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.

~ Joanne

3db60e22 · ‎04-24-2022

It has now been 2 months and I have not been contacted about this issue. As I stated before there is money in the account from jobs that I have done which Upwork is now holding, which is actually against the law. Please contact me to resolve this issue.

luiggi_rosado · ‎04-24-2022

Hi Ellora,

I'm sorry for any inconvenience this may have caused you. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

~ Luiggi