Aug 27, 2020 07:03:25 AM Edited Aug 27, 2020 07:53:26 AM by Bojan S
Hello Odesk/Upwork Team,
I had a very bad experience with a client/employer that I want to report.
**Edited for community guidelines**
They have account here and might experience the bad experience I had with by my co video editors
I can't find a way to report as they created a contract outside of our system.
I insist to create it here but they bargain not to.
I had no choice but to take the risk.
I did videos for them
- 16 short ads ranging 7mins long
- 32 Short VSL ranging 20 - 30 mins long
- 2 versions of VSL 20 mins long
In my experience we've agreed a fixed price and now settled and delivered.
BUT the worst experience I had is I feel exploited doing revision for a couple of time which took the project for 3 months. There is no such thing as unli revision even I am a Graphic designer as well.
That never happened.
They use my time and electricity so they need to pay me for that regardless how simple the revision is as rendering videos take a lot of time and electric power.
I just want to share my experience and to share my 1st worst experience that might help and give ideas to others as well.
More power!
I've been in Odesk/Upwork since 2009
Aug 27, 2020 07:08:14 AM Edited Aug 27, 2020 07:53:46 AM by Bojan S
Dondee B wrote:
Hello Odesk/Upwork Team,
I had a very bad experience with a client/employer that I want to report.
**Edited for community guidelines**
They have account here and might experience the bad experience I had with by my co video editors
I can't find a way to report as they created a contract outside of our system.
I insist to create it here but they bargain not to.
I had no choice but to take the risk.
I did videos for them
- 16 short ads ranging 7mins long
- 32 Short VSL ranging 20 - 30 mins long
- 2 versions of VSL 20 mins long
In my experience we've agreed a fixed price and now settled and delivered.
BUT the worst experience I had is I feel exploited doing revision for a couple of time which took the project for 3 months. There is no such thing as unli revision even I am a Graphic designer as well.
That never happened.
They use my time and electricity so they need to pay me for that regardless how simple the revision is as rendering videos take a lot of time and electric power.
I just want to share my experience and to share my 1st worst experience that might help and give ideas to others as well.
More power!
I've been in Odesk/Upwork since 2009
Nobody ever forced me to take business outside of upwork.... (and I didn't do it voluntarily either...)
Aug 27, 2020 08:01:09 AM by Bojan S
Hi Dondee,
Please note that offering and accepting payments outside Upwork is a violation of Upwork ToS and carries a penalty for all parties involved. It also means forfeiting the payment protection Upwork Protection Programs provide.
Our team members will reach out to you directly via a support ticket to further look into this report and advise you accordingly.