Apr 3, 2020 07:34:08 AM by Laydee Anne R
Hello,
I was able to manually log in my time for today. It shows on my Work Diary. However, upon seeing my Report overview, I don't see the time I worked for today.
Can somebody help?
Apr 3, 2020 08:14:42 AM by Valeria K
Hi Laydee Anne,
Please, note that Timesheet, Reports Overview and other reports update once every 30 minutes. Only Work Diary is updated in real time. Please, allow some time for other reports to catch up and let us know if you still see the discrepancy.
Thanks!
Apr 3, 2020 07:45:00 AM by Joan S
I did a small job for a client this morning. The Time Tracker tracked my time but the time does not show up in the work in progress for my account and it does not show up in client details. It is a small amount but I am worried about work for other clients when I use the Tracker.
Apr 3, 2020 08:33:43 AM by Valeria K
Hi Joan,
I merged your post here as it appears to be the same issue. Could you please check my previous reply and let me know which report you're referring to?
Thanks!
Apr 3, 2020 08:47:37 AM by Joan S
Thanks - but I got help from customer service and everything is working correctly now.