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Re: Request another "escrow-refund-request" that was mistakenly closed by me

ma-karmous
Active Member
Mohamed Aymen K Member Since: Aug 1, 2020
1 of 2

Hello,
Following this ticket #29322275, I asked my client if I can request a dispute since we both agree that I can have the money but in the following link I miss clicked on I agree about the refund instead of I disagree and I want to start a dispute:
https://www.upwork.com/ab/f/contracts/24198211/escrow-refund-request
And now I can't undo what I have done
I told my client about my mistake and he asked me whether he can help and I told him it's my mistake and I'll reach out to the support, can you please enable again the choice of the refund agreement so I can click on I disagree ?
Thank you
Best regards

abinadab-agbo
Community Guru
Abinadab A Member Since: Sep 26, 2016
BEST ANSWER
2 of 2

Mate, Upwork cannot re-fund an amount you've refunded with your very own hands.

You'd have to tell your client to send it to you as a bonus payment on that contract.

That's the only way.

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