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Request to manually correct beneficiary name of bank account conflict issue

abdullah-pk85
Active Member
Mr. A Member Since: Mar 7, 2020
1 of 3

Hi,

 

I have a single name (Abdullah) in all of my official documents, including my passport and my National Identity card. When I created a local bank account, I supplied all the required documentation proving my identity and having a single name. In mandatory "Firstname Lastname" cases, either "Mr Abdullah", "Abdullah Abdullah" or "Mister Abdullah" is used.

 

On online sites and such platforms, where the two names are mandatory, I use "Mr. Abdullah". Upword shows "Mr. Abdullah" as my name.

 

Now, adding the bank account in Upwork, I am faced with the issue "The beneficiary name is mismatched" due to the above naming difference. I have already uploaded my passport copy that has my name as Abdullah and I can supply additional (my NIC) documentation for further verification. My Microsoft Certification has also "Mister Abdullah" as the name.

 

Can you please resolve this issue? Let me know if you require any additional verification from my end.

 

Note that I could not find another way to contact support so I am creating a Topic on Community.

 

Thank you,

Abdullah

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
2 of 3

Hi Abdullah,

 

Please allow more time for our team to review your account information and they will notify you if further information is needed.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

abdullah-pk85
Active Member
Mr. A Member Since: Mar 7, 2020
3 of 3

Thanks Aleksandar, I will wait for further information/confirmation from your end. Don't hesitate to contact me if any documentation is required.

 

Thanks,

Abdullah

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