Reskilling for success

[#1]

Hi, Team 

i got notification today Monday on Upwork

"After several issues identified by recent clients, your ability to apply for new projects is restricted until you complete the Re-Skilling for Success learning path; access will be restored the Monday after completion."

i have completed Reskilling for success course...now kindly allow me to apply new projects..and remove this restrictions please

[#2]

Hello JaonneP,

I have already completed the course but it's past monday and still it's not resumed? 

I got restricted 3 weeks ago as well but i completed the course and it resumed on a Monday after.

But this time i retook the course multiple times still it's not resumed?

[#3]

Hi Abdul

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep 

[#4]

Hi there,

I was restricted from Upwork due to not so great feedbacks from two recent clients, because of some personal issues with my schedule.

I have completed the Upwork's Re-Skilling for Success learning path., even though that site/page felt really buggy. And now I have also being shown on my community profile that I have earned the completion badge for this Re-Skilling for Success learning path, but still the "Knowledge Check" (assessment) section of the learning path doesn't seem to open showing an error "There was an error loading the lesson! Please try again later".

I am still being show the notification on my Upwork profile that I still require to take this Re-Skilling learning path thing. I understand that the access gets stored on the Moday after completion, but I should have been shown some indication on my Upwork that I have completed the path, or my access is going to be restored soon.

Thanks in advance for any help.

Regards,
Dilshad A.

[#5]

Hi Dilshad,

Apologies for the trouble verifying your course results. I checked and I am able to see the completed status for the 'Reskilling for success' as seen here. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

- Pradeep

[#6]

Hey Pradeep,

Thanks for the response, but I would like to tell you that It did not work, neither changing browsers/devices worked.

Please suggest something else, that you think might work.

Dilshad A.

[#7]

I am sorry the troubleshooting steps did not help, Dilshad. Could you please check this link if you see this confirmation message? 

- Pradeep

[#8]

Hi Pradeep,

I have checked and yes I see that confirmation message, when I open this link.

And FYI its Monday today and my Upwork access is still not restored.

Dilshad A.

[#9]

Hi Dilshad,

Thanks for coming back here to give us an update! My name is Joanne, and I'm responding on Pradeep's behalf. Please allow a couple more hours to pass. If it still doesn't, please don't hesitate to let us know, and we'll look into it. 

[#10]

Hey Joanne,

Thanks for reaching out. I would like to inform that it's been a good few hours since your response, and I am still facing the exact same situation, as explained from my original post till my latest reply.

Thanks,

Dilshad A.

[#11]

Dilshad, I'm sorry you still can't see the completion of the learning path on your end. As my colleagues mentioned, we can confirm that you've already completed the course. I've escalated your Community post via a support ticket so that one of our agents can assist you further with your account status.

[#12]

To whom it may concern,

I've already completed the retake of the Re-Skilling for Success course.

Also,  already Tuesday but didn't restore my account.

Could you check it, please? Could you help me ,please?

Thanks,
Sen

[#13]

Hi Sen, 

Thank you for reaching out to us. Please allow more time for your account to be restored. Your account should be restored by next Monday. 

If you still see limitations after that, please let us know, and we will assist you accordingly. 

Apologies for the confusion. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[#14]

You say in August 6

[#15]

Now, already Tuesday and didn't restore ...

[#16]

Don't end my any ticket and I didn't get any support until now.

[#17]

I've already completed the retake of the Re-Skilling for Success course.

Also,  already Tuesday but didn't restore my account.

Could you check it, please? Could you help me ,please?

Thanks,
Sen

[#18]

The Upwork Support Team,

I've already completed the retake of the Re-Skilling for Success course.

Also,  already Wednesday but didn't restore my account.

I haven't received any support until now.

Thanks,
Sen

[#19]

To whom it may concern,

I've already completed the retake of the Re-Skilling for Success course.

Also,  already Monday but didn't restore my account.

It is not fair.

Thanks,
Sen

[#20]

Hi Sen,

It sounds frustrating that your account hasn’t been restored despite completing the Re-Skilling for Success course. I recommend reaching out to the support team again, providing them with the details of your course completion and the delay in account restoration. They should be able to assist you further.

Best of luck!

PanoramaCharter

[#21]

I already reached out but  didn't reply yet.

[#22]

The Upwork Support Team,

I've already completed the retake of the Re-Skilling for Success course.

Also,  already Wednesday but didn't restore my account.

I haven't received any support until now.

Thanks,
Sen

[#23]

The Upwork Support Team

I already finished the re-skilling course.

Could you restore my account ,please please?

I am really in trouble.

Regards,
Sen

[#24]

Hi Sen,

Thank you for reaching out and completing the course. I want to clarify that your account will be automatically resumed on Monday following the course's completion. We appreciate your patience.

[#25]

Hello, please I'm having the same issue. It has been a week now since completing Reskilling for success course  but my account is still restricted. Please help

[#26]

Hello Peace,

I am sorry to hear about the action taken on your account. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

- Pradeep