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muhammadullah-t
Community Member

Respond to feedback on upwork

I was working with a client. Suddenly She stopped the work. And gave me 4*. Now she will not change it. So if I write the details in the response to feedback, will it have any effect on JSS?/ Will it help increase my JSS?

2 REPLIES 2
prestonhunter
Community Member

You are wrong about this.

 

4 is a good score.

 

You never should have asked the client to change that.

 

You will regret it if you respond to that feedback.

 

Adding a response will NOT change your JSS.

 

But clients who see your response will probably think less of you. Most feedback responses end up making the freelancer look worse. I would think less of any freelancer who publicly complained about good feedback.

richardrader
Community Member

It's not professional to ask for a feedback change in my opinion. Private feedback is the big decider in whether it will effect your JSS. If they recommend you when answering the question then it's likely to help your JSS. If not then your JSS score may decline. Public feedback has a lesser effect on your JSS score.
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