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Return a bonus payment?

m_blundon
Active Member
Malachi B Member Since: Jun 22, 2020
1 of 3

Hello,

 

A client of mine was recently charged $800 for my weekly services. They didn't realized they had paid before sending me an additional $800 in the form of a bonus. The bonus money is "pending" and I'd like to return the "bonus money" back to the client. How can I do this? I've called UpWork six times today only to receive a voicemail. Thank you!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Malachi,

 

Please check this help article for more information on how you can issue this a refund for the bonus payment you're referring to.

 

Thank you!

~ Bojan
Upwork
m_blundon
Active Member
Malachi B Member Since: Jun 22, 2020
3 of 3

Worked beautifully! Thank you Bojan Smiley Very Happy

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