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Mark's avatar
Mark P Community Member

Reversed Payment

I requested a withdrawal last Friday, **Edited for Community Guidelines** and the amount was credit in my account the same day with no issues. Today, **Edited for Community Guidelines**, I was notified that there was a debit reversal on my bank account for the same amount I received last Friday. I called my bank and was told that there's an issue on the side of the sender which is Upwork.

 

I did not receive an email or notification from you or any of my clients. so I need to understand what happened here.

 

Payment Reference ID: **Edited for Community Guidelines**

1 REPLY 1
Nikola's avatar
Nikola S Retiring Moderator

Hi Mark,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola