Few days ago I was hired by a job. I successfully completed the job and client paid me with bonus,but he forgot to end the contarct .His payment method was verified. He already spend money to hire freelancer.
After 2 days later i saw, may be when I woke up in the morning, my financial transaction has been hold surprisingly.My client account suspended by ODESK. I contacted customer support and provided all specimen what they asked. i gave them every single details.
After somedays later my money gone.
I contacted ODESK ,they said they nothing can do. My question is if My client account suspended and why all punishment for me. I tried to contact my client but he is still offline. What is my fault, still I dont know?
Whats the reason that ODESK reversed all money that client paid me. If that client was fraud ,cheated on odesk how can i be so sure about that. I am really confused about and also frustrated about that matter.
I wish further it will never happen any of freelancer. Its too much painful.
Hourly contract is guaranteed as long as the client's payment is verified. But i am not too sure about fixed price without a funded milestone (if that can even exist these days).
I already told all of you that It was fixed price rate and client paid me with bonus.
After that my clients account suspended.
After that My money gone. I contacted Odesk ,they said to me,My money reversed from my account.
Anything else that you want to know. You all are really helpful
On hourly if she did not keep good memos, the job could have been disputed, as well as if she was on a guarantee job, but on guarantee she would have been paid. So I assume it was either a dispute or fixed rate dispute. But either way she should have been given a reason.
Or the client had an expired credit card.