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tuatini
Member

Review of agency not on personal profile

Hello,

My teammate and I just completed a job through the agency he created and invited me as a business manager.

However the review the client left us can be seen on the agency profile as well as his profile but not mine.

Why is that? Is it possible that I also get the review? Thanks

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vladag
Community Manager
Community Manager

Hi Tuatini,

 

Clients can only hire agency contractors, not an agency as a whole, and only the hired agency contractors will have the client's feedback displayed on their Freelancer profiles. Provided the contract is set up as Fixed-Price and the client gave permission, you and other agency members can work together with the hired freelancer/s on their contract.

 

You can find more information about managing an agency in this Help article.

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petra_r
Member


@tuatini G wrote:

Hello,

My teammate and I just completed a job through the agency he created and invited me as a business manager.

However the review the client left us can be seen on the agency profile as well as his profile but not mine.

Why is that? Is it possible that I also get the review? Thanks


Were you actually hired too? With your own contract?

I can only see my teammate as a member of the mission, not me.

 

I thought the client hired the agency, not the freelancer in our case?

 

I was able to complete the work and discuss with the client as if my teammate and

I were both on the mission. So I should be "hired" as well on this mision?

 

What is the point of opening an agency othewise?

vladag
Community Manager
Community Manager

Hi Tuatini,

 

Clients can only hire agency contractors, not an agency as a whole, and only the hired agency contractors will have the client's feedback displayed on their Freelancer profiles. Provided the contract is set up as Fixed-Price and the client gave permission, you and other agency members can work together with the hired freelancer/s on their contract.

 

You can find more information about managing an agency in this Help article.

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vladag
Community Manager
Community Manager

Hi Tuatini,

 

Please note that only the agency contractor hired by this client will have their feedback reflected on their Freelancer profile.

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