Aug 27, 2021 08:41:15 PM by Harsh K
Solved! Go to Solution.
Aug 28, 2021 01:37:56 AM Edited Aug 28, 2021 01:38:47 AM by Petra R
Harsh K wrote:you mean after 6 months effect of that bad feedback will remove from jss right?
Did you read the resources I sent you?
No, it will not remove it. The effect won't be removed until it falls out of the maximum calculation window which is 2 years. After 6 months it won't be included in your 6 month calculation window anymore, It will still be in your 1 year and 2 year windows. But your JSS is calculated from your BEST calculation window.
You're actually lucky your JSS is as high as it is given that half of the last 10 clients who left feedback were not 100% happy.
Aug 27, 2021 09:36:49 PM by Christine A
Aug 27, 2021 09:43:42 PM by Harsh K
Aug 27, 2021 09:47:33 PM by Petra R
Harsh K wrote:
Then why is some proposal submissions, i see a red warning sign over rising talent.
Because you are not Rising Talent and your JSS is not over 90% The preference is for JSS 90%+ including Rising Talent). As you don't fulfil either preference, you get the warning.
Aug 27, 2021 10:04:16 PM by Harsh K
Aug 27, 2021 10:19:42 PM Edited Aug 27, 2021 10:21:12 PM by Petra R
Harsh K wrote:
Thanks petra, upper comment saying you have only one either jss or rising talent i am confused.
Yes, that is correct. *YOU* can have either a rising talent badge or a JSS.
But jobs often request a minimum of 90% JSS *or* a Rising Talent badge (either being acceptable to the client) . Because you have neither one nor the other, you get the alert that you don't meet the client's preferences.
You could not have a Rising Talent badge with the poor feedback you had anyway.
Aug 27, 2021 11:17:32 PM by Harsh K
Thank you for this. JSS is temporary or permanent. i mean NEGATIVE feedbacks have time period to affect jss or its lifetime? I mean is the more project is the only way to get 100 JSS
2. Did i lack something in my profile which can lead to not go on top-rated category.
Aug 27, 2021 11:29:20 PM by Petra R
Harsh K wrote:Thank you for this. JSS is temporary or permanent. i mean NEGATIVE feedbacks have time period to affect jss or its lifetime? I mean is the more project is the only way to get 100 JSS
2. Did i lack something in my profile which can lead to not go on top-rated category.
1. You can read up on the JSS here. Yes, you need to complete more contract perfectly (you have way too many clients who were not 100% happy) to raise your JSS. It can't go to 100% until the last neative factor has fallen out of your calculation window.
2. You don't have a JSS of 90% or more and you don't have enough top-rated eligible weeks. You need 13. You likely have 1 or none at all.
You can find out about the top rated program here
You need to fulfill all of these criteria:
Aug 27, 2021 11:33:21 PM by Harsh K
Thank you petra, i need to work hard to be in top-rated.
But your answers were really helpful.
Aug 27, 2021 11:35:04 PM by Harsh K
So, it's possible to get 100% JSS sometime even after a low rating feedback right?
Aug 27, 2021 11:39:45 PM by Petra R
Harsh K wrote:So, it's possible to get 100% JSS sometime even after a low rating feedback right?
Yes, but not for at least 6 months after the last poor feedback.
Aug 28, 2021 01:05:59 AM by Harsh K
It's Shocking, you mean after 6 months effect of that bad feedback will remove from jss right?
Aug 28, 2021 01:37:56 AM Edited Aug 28, 2021 01:38:47 AM by Petra R
Harsh K wrote:you mean after 6 months effect of that bad feedback will remove from jss right?
Did you read the resources I sent you?
No, it will not remove it. The effect won't be removed until it falls out of the maximum calculation window which is 2 years. After 6 months it won't be included in your 6 month calculation window anymore, It will still be in your 1 year and 2 year windows. But your JSS is calculated from your BEST calculation window.
You're actually lucky your JSS is as high as it is given that half of the last 10 clients who left feedback were not 100% happy.
Aug 28, 2021 07:42:14 AM by Harsh K
Aug 28, 2021 08:18:17 AM by Tonya P
Harsh K wrote:
Petra thanks a bunch for so much clarity.
So what's the solution now. Should i go with new account or continue with current profile. Because i want to be in top-rated.
Somts are 100% satisfy but they left me with 4. Something rating 😞
You cannot erase bad performance by creating a new identity.
You must accept your reviews and learn to live with them. Creating a new profile is against the rules. Besides, you will encounter the same problem again. You will believe your clients to be fully happy and they will give you less than perfect ratings.