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Rising Talent Badge Lost

Active Member
Igor L Member Since: Mar 25, 2017
81 of 100

Hi, I have lost my RT badge.

The clients left good feedback.
Is there anybody who knows why my badge was disappeared?

82 of 100

@Igor L wrote:

Hi, I have lost my RT badge.

The clients left good feedback.
Is there anybody who knows why my badge was disappeared?


 Your profile is hidden, so we cannot tell you anything.

Active Member
Igor L Member Since: Mar 25, 2017
83 of 100

Fixed, now open

84 of 100

You have completed two jobs and in both cases the client was not quite content. That can be seen from the rating shown on your profile. Additionally, the client leaves private feedback. Therefore you have lost the rising talent badge. Try to get better results with your next jobs so that you can achieve a good JSS in the future. Moreover, try to find clients who pay better.

Ace Contributor
Tamerlan K Member Since: Mar 28, 2017
85 of 100

Hello!

 

I had lost my Rising Talent Badge too. But in my case it looks like it's kind of bug or something.

I opened request ticket for this case. Your support team, wrote me that bad feedback might cause this.

But I have worked with one client(my first job, thanks to RTB I believe). He left a very positive public feedback. And rated my job with 5 star. Now we opened contract with same client, on hourly basis.

When I gave these details to support team, they answered me that private feedback also counts, and it also can cause me RTB removal. But in our chat with this client no negative feedbacks, no any negative conversation. I asked the support team to check my profile, and restore my Rising Talent Badge. I am waiting for this, so I will look for my next job. I don't want to spend my connects without it, because this badge is important for clients.

 

I have no answer from support team, that is why I am writing here. Please recheck my profile. No negative feedback public or private, I finished job on time, and the layouts of the website done as agreed. I am active, because now I am working on hourly basis. My status is available, because I have enough time now to take another job.

I ask you kindly, please restore my Rising Talent Badge

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
86 of 100

Hi Tamerlan,

 

We won't be able to share details about what specific contract or feedback caused your Rising Talent badge to disappear. These are common reasons why you may no longer be Rising Talent:

 

  1. You have a Job Success Score.
  2. You have received public and/or private feedback from clients that indicates poor outcomes.
  3. You haven’t submitted any proposals or worked on any projects in the past 90 days (freelancers who created their account less than 30 days ago are not included). Once you begin applying or working again, your Rising Talent badge will be reinstated within 24 hours.
  4. You have a policy violation or other concern pending.
~ Valeria
Untitled
Ace Contributor
Tamerlan K Member Since: Mar 28, 2017
87 of 100

Hello Valeria,

 

thank you for your answer.

 

1. For JSS I need 3 different client, but I have worked with one only.

2. Please check my profile, and my private messages - only positive feedback

3. My last proposal is submitted 19 days ago

4. No. I work with client only on Upwork, no duplicate account, video verification done. I can't imagine, what I could done to have policy violation

 

Valeria, please check my profile. It is some bug I believe. I really need help, to restore my RTB

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
88 of 100

Tamerlan,

 

I can confirm there is no technical issue that would affect your Rising Talent but as I explained earlier we won't be able to share details that involve private feedback. Please, send well-written proposals to jobs within your skillset and deliver great results on your current contracts and you'll be able to either get your Rising Talent badge back or earn Job Success score.

~ Valeria
Untitled
Ace Contributor
Tamerlan K Member Since: Mar 28, 2017
89 of 100

Valeria,

 

what the "private feedback" means? Maybe I don't understand this right. Is it something from our chat with client? Or something else? Is it related to contract or can be from chat or whatever it is from any client?

 

Kindly appreciate your help

90 of 100

@Tamerlan K wrote:

Valeria,

 

what the "private feedback" means? Maybe I don't understand this right. Is it something from our chat with client? Or something else? Is it related to contract or can be from chat or whatever it is from any client?

 

Kindly appreciate your help


 Clients are asked in the end if they would recommend you to other clients and as far as I remember they can do this on a scale from 1 to 10. So if you got only a 8 for example, this is a not so great private feedback and might have caused that your rising talent badge disappeared. I only guess, I do not know it.

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