I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience.
Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects.
I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
Rising star will not help to get more connects. If you need more connects, you have to take the "Plus Membership" Plan.
To do it, go to
Click on "Membership and Connects"
Click on "View or edit membership plan"
Click on "Upgrade" button on the right top on the "Plus" section.
Remember, it will cost you $10 for a month.
You will get 10 extra connects and will get back all rollover connects up to 140 connects. Ok, you will get all the info there.
Hope it solves your problem.
I read this and it clearly says that if you become rising star you will get 30 connects for free once. Am I mistaken somewhere this is taken from an official Upwork site. Program Perks
As a Rising Talent, you receive the following perks: