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Re: Rising Talent but didn't receive bonus connects

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
411 of 481

Hi Ken,

Please allow up to 48 hours for the connects to be awarded on your account. Thank you.


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Active Member
Abdul Moiz K Member Since: Mar 24, 2018
412 of 481

Hello, 

 

I have got rising talent badge on January 27th, 2019 but did not received 30 connects till now. Please assist me on that issue.

 

Thanks

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
413 of 481

Hi Abdul, 

The Customer Support Team will assist you with your issue.


-Avery
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Active Member
Denis O Member Since: Feb 2, 2019
414 of 481

Hi! 

 

I have the same problems, got the badge, but no connects, although it's been almost a week now.

Can someone assist me?

 

Thanks,

Denis

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
415 of 481

Hi Denis,

 

We'll share your account details with the team so that they can check and assist you further, thank you for your patience.


-Joanne
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Active Member
Muneeb R Member Since: Jan 30, 2019
416 of 481

Hi,

I too received my rising talent badge 2 days ago but didn't receive connects till now. It would be great if you guys can have a look. Thanks 

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Community Guru
Cray H Member Since: Jul 21, 2018
417 of 481

Hi Muneeb,
 
I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience. 

- Mary
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Active Member
Roman C Member Since: Feb 6, 2019
418 of 481

Hello,

 

About 5 days ago I became a "Rising Talent", and I'm very happy about that!

**Edited for community guidelines**

Sadly, I still didn't receive my 30 bonus connects. Does anyone know a solution?

 

Thanks,

Roman

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
419 of 481

Hi Roman,

 

Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects. 

 


~ Bojan
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Active Member
Roman C Member Since: Feb 6, 2019
420 of 481

Hi, Bojan.


I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?


Thanks, Roman

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