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Raising talent but no connects

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Active Member
Aleksandar M Member Since: Feb 18, 2019
421 of 477

Hello.

I have received raising talent badge a few days ago.

But I didn't get any new connects yet.

When will I get 30 connects?

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Active Member
Djordje T Member Since: Jul 25, 2018
422 of 477

I am a rising star for some time and I have run out of connects. Do I need to apply for those extra connects or what? Any advice will be helpful. 

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Community Leader
Sagar S Member Since: Jun 22, 2015
423 of 477

Hi Djordje,

 

Rising star will not help to get more connects. If you need more connects, you have to take the "Plus Membership" Plan.

 

To do it, go to

"Settings"

Click on "Membership and Connects"

Click on "View or edit membership plan"

Click on "Upgrade" button on the right top on the "Plus" section.

 

 Remember, it will cost you $10 for a month.

You will get 10 extra connects and will get back all rollover connects up to 140 connects. Ok, you will get all the info there.

 

Hope it solves your problem.

 

Thanks

Sagar

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Active Member
Djordje T Member Since: Jul 25, 2018
424 of 477

I read this and it clearly says that if you become rising star you will get 30 connects for free once. Am I mistaken somewhere this is taken from an official Upwork site.    Program Perks

As a Rising Talent, you receive the following perks:

  • A Rising Talent badge on your profile to help you stand out to clients
  • Inclusion in a premium talent pool from which top clients source talent
  • A one-time bonus of 30 free Connects for you to submit more proposals to clients
  • 0% fees for all jobs with new clients you bring to Upwork
  • Access to chat and ticket support from a specialized customer support team
  • Personalized profile tips to help you effectively market your freelance services.  
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
425 of 477

Hi Djordje,

 

One of our team members will reach out to you directly and assist you further, thank you for your patience!


~ Bojan
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Active Member
Djordje T Member Since: Jul 25, 2018
426 of 477

Thank you, Bojan.

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Active Member
Franco G Member Since: Oct 3, 2018
427 of 477

Hi, Bojan.

 

I'm having the same issue. I'd appreciate it if you contacted me to explain how do I get my "Rising Talent" bonus connects. 

 

Here it clearly says that's one of the perks of being one.

 

Thanks!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
428 of 477

Hi Franco,

 

Thank you for reaching out to us! Our team has already credited you your bonus connects, you can check your connects history for more details. 


~ Bojan
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Active Member
Carolina R Member Since: Sep 13, 2019
429 of 477

Hi ! 

I also get my rising talent profile but I did not receive the 30 connect bonus, can anyone help me?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
430 of 477

Hi Carolina,

 

Please note that it can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.


~ Bojan
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