I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience.
Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects.
I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.
Hi Aki and Md,
I've shared your report with your support team. One of our agents will reach out to you directly and award you your 30 free connects, and personal BYOC links.
I haven't received the said 30 extra connects either after becoming a Rising Talent. Can anyone help? I contacted Upwork support regarding this as well.