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Re: When I get this following package?

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Community Guru
Cray H Member Since: Jul 21, 2018
511 of 560

Hi Muneeb,
 
I have already escalated your concern and one of our team members will reach out to you shortly to assist you in getting those connects. Appreciate your patience. 

- Mary
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Active Member
Roman C Member Since: Feb 6, 2019
512 of 560

Hello,

 

About 5 days ago I became a "Rising Talent", and I'm very happy about that!

**Edited for community guidelines**

Sadly, I still didn't receive my 30 bonus connects. Does anyone know a solution?

 

Thanks,

Roman

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
513 of 560

Hi Roman,

 

Congratulations on receiving Rising Talent badge. I'll share your account information with our team and one of our agents will reach out to you directly and manually award you your 30 free connects. 

 


~ Bojan
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Active Member
Roman C Member Since: Feb 6, 2019
514 of 560

Hi, Bojan.


I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?


Thanks, Roman

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
515 of 560

Hi Roman,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.


~ Bojan
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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
516 of 560
I got the same thing but I contacted Upwork Customer support and they solved my issue. They are very helpful. I really appreciate them
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Active Member
Aleksandar M Member Since: Feb 18, 2019
517 of 560

Hello.

I have received raising talent badge a few days ago.

But I didn't get any new connects yet.

When will I get 30 connects?

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Ace Contributor
Md Y Member Since: Mar 1, 2019
518 of 560

Assalamualaikum,

 

I've got rising talent badge few weeks ago.
But I can't get this following perks yet. When I get this package?

 

* 30 free Connects 

* 0% fees for all jobs

* Access to chat and ticket support 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
519 of 560

Hi Aki and Md,

 

I've shared your report with your support team. One of our agents will reach out to you directly and award you your 30 free connects, and personal BYOC links.

 

Thank you.


~ Bojan
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Active Member
Syed S Member Since: Mar 10, 2019
520 of 560

Hello,

I haven't received the said 30 extra connects either after becoming a Rising Talent. Can anyone help? I contacted Upwork support regarding this as well.

 

Regards,

Syed

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