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Re: Rising Talent but didn't receive connects

Moderator
Goran V Moderator Member Since: Mar 24, 2017
371 of 384

Hi Aleksandar,

 

A member of the Customer Support Team will reach out to you to assist you with your Rising Talent bonus connects. Thank you.


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Active Member
Aleksandar C Member Since: Mar 20, 2019
372 of 384

Wow, thanks Goran. This was, like, the quickest response on internet ever! Smiley Happy Problem solved.

Active Member
Liyapa S Member Since: Mar 27, 2019
373 of 384

Dear Admin, 

 

I have been awarded the rising talent by upwork recently. Its been 3 days and i have yet to have my 30 bonus connects credited to my account, please see if you can give me the bonus 30 connects. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
374 of 384

Hi Liyapa,

 

Our team will check this from our end and adjust your connects accordingly, thank you.


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Active Member
Irvin A Member Since: Jan 4, 2019
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48 hours passed already, and I still didn't receive my connects. Any updates?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
376 of 384

Hi Irvin,

 

I checked and it seems that you already received the bonus Connects for the Rising Talent badge. Kindly, check your Connects History page where you can find more information.

 

Thank you.

~ Aleksandar
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Active Member
Frosina D Member Since: Jun 15, 2019
377 of 384

Hello,
I am having the same issue, I got into the Rising Talent program yesterday and I still haven't recived my connects. 

Regards,
Frosina.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
378 of 384

Hi Frosina,

 

It may take up to 48 hours for your 30 free connects to be added in your account. In case you don't receive it after 48 hours, please let us know so we can assist you further. Thank you!

 

 


-Joanne
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Active Member
Mubasher M Member Since: Jan 19, 2019
379 of 384

Hi,
   I got the 'Rising Talent' status and bages appears in my profile but I did not receive the on-off connects bonus. Do I need to wait some time to get the connects?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
380 of 384

Hi Mubasher,

 

Congratulations on receiving the Rising Talent badge. Please, note that it can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.

~ Aleksandar
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