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Re: Rising Talent but didn't receive connects

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
511 of 592

Hi Osman,

 

It can take up to 48 hours for the system to update and award you your 30 free connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.


~ Bojan
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Active Member
Genesis R Member Since: Aug 18, 2020
512 of 592

Hi Valeria!

 

I just got recognized as a Rising Talent today.

 

But I did not get my one-time bonus of 30 free Connects for you to submit more proposals to clients. :-)

 

Best,

Genesis

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
513 of 592

Hi Genesis,

 

Please allow up to 48 hours for the connects to be awarded on your profile. If you still haven't received the connects after 48 hours, let us know here. Thank you.


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Active Member
Genesis R Member Since: Aug 18, 2020
514 of 592
Hi!

Thank you for the prompt reply, much appreciated!

Best,
Genesis

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Active Member
Kimberly D Member Since: Feb 6, 2018
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Hello, I did not received my free connects for the rising talent badge and it has been more than 48 hours. How and when can I get it?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
516 of 592

Hi Kimberly,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.


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Active Member
Djordje T Member Since: Jul 25, 2018
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I am a rising star for some time and I have run out of connects. Do I need to apply for those extra connects or what? Any advice will be helpful. 

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Community Guru
Sagar S Member Since: Jun 22, 2015
518 of 592

Hi Djordje,

 

Rising star will not help to get more connects. If you need more connects, you have to take the "Plus Membership" Plan.

 

To do it, go to

"Settings"

Click on "Membership and Connects"

Click on "View or edit membership plan"

Click on "Upgrade" button on the right top on the "Plus" section.

 

 Remember, it will cost you $10 for a month.

You will get 10 extra connects and will get back all rollover connects up to 140 connects. Ok, you will get all the info there.

 

Hope it solves your problem.

 

Thanks

Sagar

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Active Member
Djordje T Member Since: Jul 25, 2018
519 of 592

I read this and it clearly says that if you become rising star you will get 30 connects for free once. Am I mistaken somewhere this is taken from an official Upwork site.    Program Perks

As a Rising Talent, you receive the following perks:

  • A Rising Talent badge on your profile to help you stand out to clients
  • Inclusion in a premium talent pool from which top clients source talent
  • A one-time bonus of 30 free Connects for you to submit more proposals to clients
  • 0% fees for all jobs with new clients you bring to Upwork
  • Access to chat and ticket support from a specialized customer support team
  • Personalized profile tips to help you effectively market your freelance services.  
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
520 of 592

Hi Djordje,

 

One of our team members will reach out to you directly and assist you further, thank you for your patience!


~ Bojan
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