Rising Talent but didn't receive connects

[Kyle A]

I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.

[Valeria K]

Hi Kyle,

Looks like the connects have already been credited. Please, see your Connects History here for more information.

Congrats on becoming a Rising Talent!

[Kyle A]

Haha yep, looks like they applied shortly after I posted this. 

[Konstantin L]

Hi Valeria, 

I got the same issue. I got the Risign talent from Upwork last week and I didn't get the 30 connects yet. 

Could you please take a look at this issue and solve it for me ? 

Look forward to hearing from you. 

Kind Regards,
Konstantin.

[Avery O]

Hi Konstantin, 

I have asked the Customer Support team to look into your account and assist you further.

[Adam K]

Hi,
i just became a rising talent, and i read that i will get a "A one-time bonus of 30 free Connects for you to submit more proposals to clients", but i didn't recieve any.

Is there any running-through time in the connection delivery?

Thanks,
Adam

[Mike W]

Hi Adam!

Congratulations!  You're on your way to the top.  Sometimes it can take some time for the connects to be credited to your account.

Mike

[Adam K]

Thanks for the quick reply Mike!

Have a nice day!

Regards,

Adam

[Vladimir G]

Hi Adam,

Congrats on becoming a Rising Talent, you should receive the bonus Connects in the next 24 hours.

[Sven A]

Dear Upwork,

about 1 or 2 months ago I became a rising talent and I received most of the stuff that came with it. But there also was a free 30 connects bonus which I didn't receive. I thought that they would appear when I received my new connects but they didn't. I still have the usual 60 connects instead of 90 I'm supposed to get.

greetings

Sven Arons