Please allow up to 48 hours for the connects to be awarded on your account, if you don't receive them after 48 hours let us (moderators) know and we will assist you further. Thank you.
I entered the Rising Talent program about a week ago, but I haven't been credited my free connects. The Community Bot told me to wait for 24hs so that the connects can be credited, but nothing has happened so far.
Thank you for reaching out to us. I've shared this with our support team and one of our agents will reach out to you directly to assist further with your concern.
I read that I get bonus connects for Rising Star status but I don't see them in my balance. I have not had any connects since 1/31/19. When will I see more available? I will eventually get a paid account but for now, using the free service. I love UpWork and cannot wait until I am able to apply for jobs again.