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Rising Talent but didn't receive connects

Active Member
Roman C Member Since: Feb 6, 2019
351 of 388

Hi, Bojan.


I did wait for your reply but unfortunately, I didn't receive any connect and any update from my account.
Could you please tell me what the reason is?


Thanks, Roman

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
352 of 388

Hi Roman,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

~ Bojan
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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
353 of 388
I got the same thing but I contacted Upwork Customer support and they solved my issue. They are very helpful. I really appreciate them
Active Member
Aleksandar M Member Since: Feb 18, 2019
354 of 388

Hello.

I have received raising talent badge a few days ago.

But I didn't get any new connects yet.

When will I get 30 connects?

Active Member
Djordje T Member Since: Jul 25, 2018
355 of 388

I am a rising star for some time and I have run out of connects. Do I need to apply for those extra connects or what? Any advice will be helpful. 

Community Leader
Sagar S Member Since: Jun 22, 2015
356 of 388

Hi Djordje,

 

Rising star will not help to get more connects. If you need more connects, you have to take the "Plus Membership" Plan.

 

To do it, go to

"Settings"

Click on "Membership and Connects"

Click on "View or edit membership plan"

Click on "Upgrade" button on the right top on the "Plus" section.

 

 Remember, it will cost you $10 for a month.

You will get 10 extra connects and will get back all rollover connects up to 140 connects. Ok, you will get all the info there.

 

Hope it solves your problem.

 

Thanks

Sagar

Active Member
Djordje T Member Since: Jul 25, 2018
357 of 388

I read this and it clearly says that if you become rising star you will get 30 connects for free once. Am I mistaken somewhere this is taken from an official Upwork site.    Program Perks

As a Rising Talent, you receive the following perks:

  • A Rising Talent badge on your profile to help you stand out to clients
  • Inclusion in a premium talent pool from which top clients source talent
  • A one-time bonus of 30 free Connects for you to submit more proposals to clients
  • 0% fees for all jobs with new clients you bring to Upwork
  • Access to chat and ticket support from a specialized customer support team
  • Personalized profile tips to help you effectively market your freelance services.  
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
358 of 388

Hi Djordje,

 

One of our team members will reach out to you directly and assist you further, thank you for your patience!

~ Bojan
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Active Member
Djordje T Member Since: Jul 25, 2018
359 of 388

Thank you, Bojan.

Active Member
Franco G Member Since: Oct 3, 2018
360 of 388

Hi, Bojan.

 

I'm having the same issue. I'd appreciate it if you contacted me to explain how do I get my "Rising Talent" bonus connects. 

 

Here it clearly says that's one of the perks of being one.

 

Thanks!

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