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Rising Talent but didn't receive connects

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Ace Contributor
Juan Diego N Member Since: Jan 13, 2019
91 of 479
Thank you, Avery. Hope you do well!


Best regards.
Juan.
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Active Member
Sven A Member Since: Feb 27, 2018
92 of 479

Dear Upwork,

 

about 1 or 2 months ago I became a rising talent and I received most of the stuff that came with it. But there also was a free 30 connects bonus which I didn't receive. I thought that they would appear when I received my new connects but they didn't. I still have the usual 60 connects instead of 90 I'm supposed to get.

 

greetings

Sven Arons

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Community Guru
Nina K Member Since: Nov 29, 2017
93 of 479

Hi Sven,

Unfortunately I am not seeing that you are Rising Talent status, you already have a JSS and can work towards becoming Top Rated.

~Nina
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Active Member
Mario R Member Since: Sep 2, 2018
94 of 479

Hi,

I think It's been more than 24 hours since I have received the Rising talent badge.

Thankfully I was admitted for a Rising Talent, but I haven't got the perks yet.

I wonder how and when I would get it.

 

Thanks,

Mario

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
95 of 479

Hi Mario, 


You should receive the perks within 48-hours from receiving the badge. If this doesn't happen automatically, let us know and we'll look into it further.


-Avery
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Active Member
Mario R Member Since: Sep 2, 2018
96 of 479

Hi, Avery

 

5 days ago I became a rising talent and I received most of the stuff that came with it.

But I haven't got the perks yet.

Could you please take a look and manually award it for me?

 

Thanks,

Mario

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
97 of 479

Hi Mario, 

I wanted to clarify which specifc perks you are referring to so that I can check this with the team? 


-Avery
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Active Member
Mario R Member Since: Sep 2, 2018
98 of 479

Hi, Avery

 

 

I have read in th Upwork Freelancer programs document that I would get the one-time bonus of 30 connects when I get to join the Rising Talent program.

But I haven't got a free 30 connects yet.

I thought that they would appear when I received my new connects but they didn't.

Thanks for your cooperation.

 

regards,

Mario

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Active Member
Obed A Member Since: Aug 13, 2018
99 of 479

Hi, Avery O!

Nice to meet you!

 

About 10 days ago, I already become a rising talent.

But unfortunately I didn't receive a free 30 connects bonus.

Could you help me, please?

 

Regards

 

Obed

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Community Guru
Jo-An B Member Since: Aug 2, 2016
100 of 479

Hi Mario and Obed,

We have issued the 30 connects to your account. You may check your Connects History by clicking Settings > hover your mouse to Membership and Connects. Thanks!

~ Jo-An

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