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Rising Talent but didn't receive connects

Active Member
Mikhail K Member Since: Feb 7, 2019
151 of 364

Hello.

Luckily I got Rising Talent as I just start working at upwork.

They are saying that I would get 30 bonus connects, but I haven't got it yet.

I'm new to this site, so I don't know how to get it.

Is there any special way to get the 30 bonus connects?

Please let me know what should I do and where should I contact.

Thanks.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
152 of 364

Hi Mikhail, 


The Customer Support Team will reach out to you to assist you with your bonus connects. 


-Avery
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Active Member
Omar E Member Since: Feb 8, 2019
153 of 364
Hi,

I have been enrolled in the awesome rising talent program which mentions receiving 30 connect credits as a bonus but I have not received these in my account.Is there normally a delay on these being allocated?

Many thanks,

Omar
Moderator
Avery O Moderator Member Since: Nov 23, 2015
154 of 364

Hi Omar, 


You should automatically receive the connects within 24-48 hours of receiving the badge. If this doesn't happen automatically, you can let us know here, so we can ask the help of the Customer Support Team. 


-Avery
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Active Member
Omar E Member Since: Feb 8, 2019
155 of 364

Hi Avery,

 

Thank you for your reply! I still haven't received my connects Smiley Sad

 

Could this be checked please.

 

Thank you!

 

Omar

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
156 of 364

Hi Omar,

 

One of our customer support agents will reach out to assist you further. Thank you for your patience!


-Joanne
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Active Member
Vyacheslav O Member Since: Jan 28, 2019
157 of 364

Hi, I've received Rising Talent badge days ago. But I haven't received any bonus connects. Please help me.

Thanks, Vyacheslav.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
158 of 364

Hi Vyacheslav,

 

One of our customer support agents will reach out to assist you further. Thanks!


-Joanne
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Active Member
Raphael M Member Since: Feb 11, 2019
159 of 364

Hi!

 

I got accepted into Rising Talent but still haven't recieved my 30 connects, I did get the badge, though.

 

Could someone check it for me, please?

 

I didn't find a "Ticket" section, so I'm sorry if this isn't the place.

 

Thanks!

Raphael.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
160 of 364

Hi Raphael,

 

When did you received the badge? Please keep in mind that it can take up to 48 hours for the connects to be awarded on your profile, thank you.


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