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Rising Talent but didn't receive connects

Active Member
Dmitry S Member Since: Feb 6, 2019
161 of 239

Goran, thank you. Will be waiting. Have a nice day!

Active Member
Envis S Member Since: Feb 13, 2019
162 of 239

Hi, 

I have not recieved my bonus connects. Please solve this out.

Thank you.

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
163 of 239

Hi Envis,

 

Our team will check this from our end and adjust your account accordingly, thank you.


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Active Member
Valdas G Member Since: Feb 13, 2019
164 of 239

Hello.

I'm new to this site, I have just started working on this site about a month ago.

And today I got a message that I got the Rising Talent.

Maybe this is so lucky for me - got Rising Talent after only 1 month at upwork.

However in the notification, it says that I will get the bonus 30 connects.

But I got no bonus connect.

Do I need to wait for more days or so to get the bonus connects?

What should I do to get the bonus connects?

Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
165 of 239

Hi Valdas,

Please allow up to 48 hours for the connects to be awarded on your account, if you don't receive them after 48 hours let us (moderators) know and we will assist you further. Thank you.


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Active Member
Valdas G Member Since: Feb 13, 2019
166 of 239

Hi.

Thanks for your reply.

I have waited 2 days, but received no bonus connects yet.

Please have a look and see if everything is ok.

Thanks again for your effort.

Valdas.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
167 of 239

Hi Valdas,

 

Our team will check this from our end and adjust your connects accordingly, thank you.


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Moderator
Avery O Moderator Member Since: Nov 23, 2015
168 of 239

Hi Zarvaan, 


The bonus connects have already been credited to your account. Happy working!


-Avery
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Active Member
Juan Pablo A Member Since: Feb 12, 2019
169 of 239

I entered the Rising Talent program about a week ago, but I haven't been credited my free connects. The Community Bot told me to wait for 24hs so that the connects can be credited, but nothing has happened so far.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
170 of 239

Hi Juan Pablo,

 

We'll have one of our agents reach out to you directly and manually award you your 30 free connects. Thank you.

~ Bojan
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