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Rising Talent but didn't receive connects

Moderator
Goran V Moderator Member Since: Mar 24, 2017
171 of 364

Hi Valdas,

Please allow up to 48 hours for the connects to be awarded on your account, if you don't receive them after 48 hours let us (moderators) know and we will assist you further. Thank you.


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Active Member
Valdas G Member Since: Feb 13, 2019
172 of 364

Hi.

Thanks for your reply.

I have waited 2 days, but received no bonus connects yet.

Please have a look and see if everything is ok.

Thanks again for your effort.

Valdas.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
173 of 364

Hi Valdas,

 

Our team will check this from our end and adjust your connects accordingly, thank you.


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Moderator
Avery O Moderator Member Since: Nov 23, 2015
174 of 364

Hi Zarvaan, 


The bonus connects have already been credited to your account. Happy working!


-Avery
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Active Member
Juan Pablo A Member Since: Feb 12, 2019
175 of 364

I entered the Rising Talent program about a week ago, but I haven't been credited my free connects. The Community Bot told me to wait for 24hs so that the connects can be credited, but nothing has happened so far.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
176 of 364

Hi Juan Pablo,

 

We'll have one of our agents reach out to you directly and manually award you your 30 free connects. Thank you.

~ Bojan
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Active Member
Senad S Member Since: Feb 18, 2019
177 of 364

I have received raising talent badge a few days ago, but haven't received any connects yet.

Can anyone help me please?

Active Member
Badr T Member Since: Feb 21, 2019
178 of 364

 A one-time bonus of 30 free Connects didn't receive and it's more than 1 week now!! 
Please, could the technical support help solve this? 
Thank you

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
179 of 364

Hi Badr,

 

Thank you for reaching out to us. I've shared this with our support team and one of our agents will reach out to you directly to assist further with your concern.

~ Bojan
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Active Member
Ellie H Member Since: Feb 24, 2019
180 of 364

Hi,

 

I read that I get bonus connects for Rising Star status but I don't see them in my balance. I have not had any connects since 1/31/19. When will I see more available? I will eventually get a paid account but for now, using the free service. I love UpWork and cannot wait until I am able to apply for jobs again.

Thank you,

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