Rising Talent but didn't receive connects

[Aki T]

Hello,

Likewise, I also don't think I have received my extra connects yet! Any help would be greatly appreciated.

Regards,

Aki

[Md Y]

Assalamualaikum,

I've got rising talent badge few weeks ago.
But I can't get this following perks yet. When I get this package?

* 30 free Connects 

* 0% fees for all jobs

* Access to chat and ticket support 

[Bojan S]

Hi Aki and Md,

I've shared your report with your support team. One of our agents will reach out to you directly and award you your 30 free connects, and personal BYOC links.

Thank you.

[Syed A]

Hello,

I haven't received the said 30 extra connects either after becoming a Rising Talent. Can anyone help? I contacted Upwork support regarding this as well.

Regards,

Syed

[Joanne Marie P]

Hi Syed,

One of the team members will reach out to you via email to assist you directly. Thank you for your patience. 

[Aleksandar C]

I have the same problem with connects. I entered the rising talent program 3-4 days ago and haven't received 30 bonus connects yet. Can you help me, please?

[Goran V]

Hi Aleksandar,

A member of the Customer Support Team will reach out to you to assist you with your Rising Talent bonus connects. Thank you.

[Aleksandar C]

Wow, thanks Goran. This was, like, the quickest response on internet ever! Problem solved.

[Liyapa S]

Dear Admin, 

I have been awarded the rising talent by upwork recently. Its been 3 days and i have yet to have my 30 bonus connects credited to my account, please see if you can give me the bonus 30 connects. 

[Goran V]

Hi Liyapa,

Our team will check this from our end and adjust your connects accordingly, thank you.