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dlsmith2021
Community Member

[SOLVED] Adding a phone number to my payment information.

When attempting to add a phone number to the "add payment option" form, it requires the format "(###) ############", but I only know "+# ### ### ####". The "+#" prefix being the country code.

 

I can't get in touch with Upwork directly to solve this issue. If anyone has any insight, it would be greatly appreciated.

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi David,


Please add your phone number but without adding the plus sign in front: (Country code) phone number. Also don't forget to add space after the brackets. Thank you.

~ Goran
Upwork

Thanks, Goran. I figured it out eventually.

 

Though my country code is "+#", I tried writing it as "(00#)", which worked.

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