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a78d9a4d
Community Member

SUDDENLY CLIENT GOES UNVERIFIED PAYMENT

Have been working on this project and the client got suspended. After a while the status changes to unverified.

 

What follows? ending the contract or still waiting for a resolution.

 

Note: client said was banned permanently, though the client had good hiring before so I didn't expect this. 

3 REPLIES 3
wlyonsatl
Community Member

If the client has been banned permanently by Upwork then you will receive no further payments from that client.

 

You might as well end the contract, if Upwork hasn't already cancelled it.

Not yet canceled and learnt that ending contract with $0 earned affects jss. 

 

Its unfortunate the job was 80% done before the unpredicted happened but have to take it as it is.

 

Thanks for the suggestion.

I would hope that Upwork doesn't penalize your JSS because you had no earnings on a project where the client's account was permanently suspended through no fault of your own.

 

We'll never know for sure unless an Upwork mediator here tells us so.

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