Apr 15, 2020 09:44:19 AM by Caroline L
Hello, does anyone know where I can find screenshots of completed projects? I looked everywhere and I can't find them anywhere.
Thanks for your help!
Apr 15, 2020 10:01:47 AM by Petra R
What do you mean? The work diary screenshots? You can no longer access them after the contract is closed.
Apr 15, 2020 10:07:53 AM by Caroline L
Thank you Petra. I'm quite confused as Upwork is asking me for screenshots taken during the project as they have concerns about the contract but I'm not sure how to provide them if I can't access them!
Apr 15, 2020 10:18:58 AM by Muhammed S
If you were working on a hourly project then you have to track your work using the upwork time tracker, so it will automatically take screenshots while you work
Apr 15, 2020 10:28:39 AM by Caroline L
Thanks Muhammed, loads of screenshots were indeed taken during the project but it seems I can't access them anymore as the project is completed.
Apr 15, 2020 11:09:45 AM by Petra R
You can take screenshots of conversations with the client (although Upwork already has access to all communications in the message threads.)
If you had no communications with the client outside of Upwork just tell Upwork so.
Apr 15, 2020 11:14:59 AM by Bojan S
Hi Caroline,
We'll have one of our agents reach out to you via your existing support ticket and further clarify their request.
Thank you for reaching out to us.
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