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Security Answer and Password Reset issue

ef4d2f87
Active Member
Tee B Member Since: Mar 5, 2021
1 of 2

Ok so I'm having multiple issues as I'm new to Upwork. Here's my issue:
1) My security answer is a city name which has four different spellings and I totally forgot what were the spellings I used in my answer but now I remember. But the thing is that now it's asking for other verification through phone number or password reset. That brings me to my second issue which is:
2) My Upwork profile doesn't have a Password or Phone number as I used Google login. 

I contacted the support but it's been a couple of hours I got no reply from them either. Just a mail saying we are looking into it. 
I'm Clueless here tbh, i just did my first job as a freelencer ever and all this happened. Smiley Sad

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Tee,

 

I already followed up with the team handling your case and you can expect an update very soon.

 

Thank you.

~ Aleksandar
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