Security Question Reset Emails

[#1]

I have tried to navigate this site and find a way to contact Upwork support directly without success. I have tried NUMEROUS times to have the security question reset email sent to me. I'm not getting the emails. I've checked my spam folder each time and it's not there. I've searched for "Upwork" in my email and that security reset email still isn't there. How do I contact an UpWork support agent to assist me?? 

[#2]

Hi Mariah,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!